1. Introduction
At GooodPayments, we are committed to protecting the privacy of our merchants and their customers. This policy explains how we collect, use, and safeguard personal data in the course of providing ethical and secure payment processing services.
2. Information We Collect
Merchant Data: When you sign up, we collect your name, work email, organization details, tax identification numbers, and banking information for settlement.
Transaction Data: When processing payments, we collect cardholder data (encrypted), transaction amounts, dates, and merchant locations.
Technical Data: We automatically collect IP addresses, browser types, and device information to ensure the security of our gateway and prevent fraud.
3. How We Use Your Information
To Provide Services: To process transactions, manage merchant accounts, and facilitate redirection to the NMI payment portal.
Compliance & Security: To fulfill anti-money laundering (AML) and “Know Your Business” (KYB) requirements, and to detect and prevent fraudulent activity.
Communication: To provide technical support and updates regarding your merchant account.
4. Data Sharing & Third-Party Integrations
We do not sell your data. We only share information with trusted partners necessary to fulfill our service:
Payment Gateways: We share data with our primary integration partner, NMI, to process your transactions securely.
Regulatory Bodies: We may disclose data if required by law or to comply with financial regulations.
Analytics: We use tools like Google Analytics to monitor website performance and improve user experience.
5. Data Security
GooodPayments employs industry-leading security measures, including PCI-DSS Level 1 Compliance and end-to-end encryption. While we take every precaution, it is your responsibility to maintain the confidentiality of your NMI portal login credentials.
6. Data Retention
We retain personal and transaction data only as long as necessary to provide our services and to comply with legal, accounting, or regulatory reporting requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at info@gooodpayments.com.